Swiss Chalet

Swiss Chalet Rotisserie & Grill
1663 Kenaston Blvd
R3P 2M4
1-866-439-0439

There are chain restaurants, and there are CHAIN restaurants.  Some chains hire an Executive onsite to somewhat customise their corporate menus, while some run everything from headquarters, wherever headquarters may be.  Witness Swiss Chalet where the telephone number is toll-free, and the online ordering menu asks for your location among dozens of dots speckled on a continental map.  For more on multinational chain restaurants, read my article at:  http://squidthecook.blogspot.ca/2013/01/commentary-local-vs-chain.html

This location sits in the burgeoning Kenaston Common area among the micro-metropolis of restaurants, shops and mega-stores.  Although the building is quite new, the style and décor derive from a bygone time, and not in a good, stylish or retro manner.  The dining room just looks like it needs an update even though it’s new.  The understaffed servers run frantically but they continue to do a satisfactory job (but the uniforms need to go).

As for the food, you find the usual diner-like fare, with some more upscale items.  The Fish & Chips come with competent fries, not too greasy and not too soggy.  There are a few burnt edges but nothing overwhelming.  The side of slaw tastes all right, but plain and ordinary (like the kind you order out of your grocery store deli).  The fish has a nice crispy batter that’s fried well.  Unfortunately, the cod itself tastes fishy, telling me that it’s been sitting in the freezer a long, long time.

The strip loin steak comes as ordered, medium-rare in our case.  It looks nicely done with charred grill marks on the outside and a beautiful pink hue on the inside.  The searing tastes fine as well, but it seems like the griller forgot to season the meat.  There’s no flavour at all to this steak.  Adding some salt and pepper helped immensely but this should be grilling 101.

The Pesto Penne could also use some seasonings but the rich and garlicky pesto makes up for it (kind of).  There are only two slices of mushrooms and I would have liked to see a lot more, if nothing else, for the texture.  The texture needs quite a bit of help as the pasta is cooked well beyond al dente and approaching the point of mushy.  By contrast, the rock solid sides of toast have the consistency and density of bagels.

The Chalet boasts about taking 50 years to master the art of hand-basting and slow-roasting their chickens in a rotisserie oven.  Apparently they need another 50 years of learning since the chicken tastes has hard as the toast.  The outside of the overcooked meat approaches plastic consistency, hard and peeling off the interior meat.  The interior tastes so bone, dust dry that if feels like a vacuum hose has been sucking all the moisture out my mouth for the last 20 minutes.

To replenish your moisture, the scant beverage menu offers little more than the most basic beers and wines.  I would like to drown away my memories of this meal but it’s better just to move on.  Swiss Chalet may have had its day but its food, philosophy and ambiance is an echo of a time long gone.

*½ /5

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